About the company: Smart inter citi bus service basic facilities with uniform standardization i.e. On-time guarantee (50% refund for more than 30 minutes delay from last boarding point), attached clean toilet, trained driver & crew, live GPS & CCTV for travel safety, clean & comfortable seats, hygiene sealed blankets & mineral water. Job Description: Bus Captain - Full time. Shift Timings & weekly working days: Night Shift, 6 Days Salary on offer: Salary+ performance-based incentives Job Responsibilities: - Owning the responsibility of boarding the passengers to our buses. - Reaching allotted bus boarding point on time and assist passengers reaching their respective seats. - Ensuring facilities on the bus are as promised to our customers hence maintaining a - daily checklist. - Calling passengers if they don't reach on time and guiding them to the boarding point. - Involving with all the stakeholders to highlight the issues and improve the passenger experience.
- Responsible for spot bookings and keeping daily accounts of the same. - Travelling with the bus and coming back next day (8 to 14 hours travel time). - Assisting passengers with respect to their needs and promised amenities during the journey. - Having Communication with Customers on journey or after journey to get ratings & reviews. Job Requirements/Skills: - Hospitality and customer service experience would a big plus. - Will have to travel with bus and reach boarding point daily. - Professional behavior while dealing with passengers and welcoming, - polite language. - Good communication skills. Positive fluency in English is required. - Knowledge of one local language is required. Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person