We are looking for an experienced and proactive Warehouse Manager to lead operations at our E-commerce Sorting Center . This role is critical to ensuring fast, accurate, and effective processing of high-volume orders. You will manage warehouse staff, optimize workflows, and ensure seamless inbound and outbound logistics to meet customer expectations in a fast-paced e-commerce environment.
Key Responsibilities
- Manage day-to-day warehouse and sorting center operations for e-commerce order fulfillment
- Ensure timely and accurate sorting, scanning, labeling, and dispatch of parcels
- Supervise a team of warehouse associates, team leads, and shift supervisors
- Monitor and improve KPIs such as order accuracy, fulfillment time, and returns processing
- Coordinate with delivery partners and internal logistics teams for efficient last-mile delivery
- Oversee implementation and use of Warehouse Management Systems (WMS) and handheld scanning devices
- Ensure safety compliance and enforce proper handling and storage procedures
- Analyze data to identify bottlenecks and implement process improvements
- Manage staffing, scheduling, and labor productivity
- Conduct regular training, quality audits, and inventory cycle counts