We are looking for a customer-centric and hardworking Sales Associate to join our team at DMart. You will be the face of our store, ensuring that every customer has a seamless shopping experience. Your role will involve everything from assisting customers on the floor to maintaining stock levels and managing billing during peak hours.
Key Responsibilities
- Customer Assistance : Greet customers warmly and help them locate products across various sections (Groceries, Apparel, Household items, etc.).
- Stock Management : Regularly restock shelves, ensure products are neatly arranged, and monitor "expiry dates" or damaged packaging.
- Billing & POS : Operate the cash counter efficiently during busy periods, processing cash, card, and UPI transactions accurately.
- Product Knowledge : Stay updated on current offers, discounts, and new arrivals to provide accurate information to shoppers.
- Visual Merchandising : Maintain the cleanliness and organization of assigned aisles to ensure a premium shopping workplace.
- Inventory Support : Assist the warehouse team during stock deliveries and conduct periodic inventory counts.
Required Skills & Qualifications
- Education : Minimum 10th or 12th Pass (Graduates are also welcome).
- Experience : Freshers are encouraged to apply; 6 months to 1 year of experience in retail or customer service is a plus.
- Communication : Fluent in the local language; basic understanding of Hindi or English is preferred.
- Physical Stamina : Ability to stand for long durations (8-9 hour shifts) and lift/move stock crates when necessary.
- Technical Skills : Basic computer knowledge for handling billing software (POS).
Personal Attributes
- Punctual and disciplined.
- A friendly, "service-first" attitude.
- Ability to work effectively under pressure during festival sales or weekends.
- Team player who can coordinate well with floor supervisors and security.
Benefits
- Statutory benefits (PF, ESIC, etc.).
- Annual bonus and career growth opportunities into supervisory roles.