Job DescriptionImport Operations Executive Location : Okhla Industrial Area - Phase 1, New Delhi

Job Summary

We are seeking a proactive, detail-oriented, and highly organized Import Operations Executive to manage the complete lifecycle of import shipments — from arrival at port/airport to final delivery at the client’s premises.

Key Responsibilities1. Import Shipment Management

- Handle end-to-end import shipments (Air & Sea Freight).
- Manage pre-arrival coordination, documentation, customs clearance, tracking, and delivery.
- Coordinate with overseas agents, carriers, and clients for smooth operations.

1. Documentation & Compliance
- Prepare and verify import documentation including:

- Bill of Lading (BL)
- Air Waybill (AWB)
- Import Manifest
- Commercial Invoice & Packing List
- Regulatory certificates and related documents
- Ensure compliance with Indian customs regulations and international trade laws.

1. Customs Clearance Coordination

- Coordinate with Customs House Agents (CHAs) for timely clearance.
- Resolve queries during customs assessment and clearance process.
- Monitor duty payments and clearance timelines.

- Client Communication

- Act as primary point of contact for clients regarding import shipments.
- Provide regular shipment updates and proactive communication.
- Handle operational queries and ensure high customer satisfaction.

- Carrier & Vendor Coordination

- Liaise with shipping lines, airlines, transporters, and warehouse providers.
- Ensure timely cargo arrival, offloading, and final delivery.

- Strong Follow-Up & Monitoring

- Maintain strict follow-up on documentation, customs processes, payments, and delivery schedules.
- Prevent delays, demurrage, and detention charges.

- Problem Resolution

- Identify and resolve operational challenges such as:

- Documentation discrepancies
- Cargo holds
- Customs delays
- Delivery issues
- Provide effective and timely solutions.

1. Rate & Cost Management

- Verify freight rates, duties, demurrage, detention,



and other charges.
- Ensure cost control and accurate billing to clients.

- Data Management & Reporting

- Maintain accurate shipment records in company systems.
- Prepare operational reports and performance updates for management.

Required Qualifications & SkillsEducation

- Graduate in any discipline (B.Com, BBA, BA, etc.).
- Degree in Logistics, Supply Chain Management, or International Business is an added advantage.

Experience

- 1-3 years of experience in Import Operations within:

- International Logistics

- Freight Forwarding

- Customs Clearance industry

Core CompetenciesCommunication Skills

- Excellent verbal and written English communication.
- Professional and confident handling of clients, overseas agents, and customs authorities.

Coordination & Follow-Up

- Strong ability to manage multiple tasks simultaneously.
- Excellent follow-up skills to prevent delays and ensure operational efficiency.

Problem-Solving Ability

- Analytical mindset to resolve customs and operational challenges efficiently.

Organization & Time Management

- Ability to work in a fast-paced environment with strict deadlines.
- Strong multitasking and organizational skills.

Professional Development

- Eagerness to grow in the international logistics industry.

Technical Skills

- Proficiency in MS Office (Word, Excel, Outlook).
- Familiarity with freight forwarding software or ERP systems (preferred).

Networking & Learning Attributes

- Ability to build professional relationships with CHAs, customs officials, shipping lines, airlines, and vendors.
- Willingness to stay updated on Indian customs regulations and international trade policies.
- Adaptable, self-motivated, and proactive in handling operational responsibilities.

Why Join Us?

- Market-competitive salary with performance incentives.
- Growth opportunities in the international logistics industry.
- Exposure to end-to-end import operations.
- Professional and performance-driven work environment.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Import Operator (Okhla)
🏢 PPM BUSINESS MANAGEMENT
📍 Okhla