Your Journey at Crowe Starts Here : At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in creative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Responsibilities

- Design, develop, configure, and maintain scalable solutions on the ServiceNow platform using platform development best practices.-
- Develop and maintain REST and SOAP integrations with internal and third-party enterprise systems.
- Design and optimize Service Catalog offerings, workflows, record producers, and self-service experiences using Employee Center, Service Portal, and UI Builder.
- Build and support Workspace experiences, Next Experience components, and mobile capabilities.
- Design and maintain data models, CMDB structures, and Common Service Data Model (CSDM) relationships where applicable.- Collaborate with solution architects and technical leads to develop scalable, maintainable, and upgrade-friendly platform solutions.
- Translate business requirements into technical designs and implementation plans using Agile methodologies.
- Perform code reviews, troubleshoot complex platform issues, optimize performance,



and support testing and deployment activities.- Lead technical discussions, client workshops, and design sessions while providing guidance on ServiceNow platform capabilities and best practices.
- Produce clear technical documentation, development standards, and implementation artifacts.
- Mentor junior developers and contribute to the continuous improvement of development processes and coding standards.

Qualifications

- 3+ years of professional software development or platform engineering experience, including 2+ years of hands-on ServiceNow development experience.
- Experience designing, developing, and implementing enterprise solutions on the ServiceNow platform.- Experience working within Agile delivery methodologies.
- Excellent analytical, problem-solving, communication, and consulting skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Bachelor’s degree

Desired Skills

- Strong JavaScript development skills and proficiency with ServiceNow scripting APIs and development frameworks.
- Experience with Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, and Workspace development.
- Experience building and supporting REST/SOAP integrations and API-based solutions.- Experience with CMDB, CSDM, Discovery, or Service Mapping is preferred.
- Familiarity with source control, Git,



update sets, CI/CD, and DevOps practices.
- Understanding of ITIL concepts and enterprise service management processes.
- Experience developing across multiple ServiceNow product areas is highly desirable.
- Ability to lead technical solution design while mentoring other developers.

Certifications

Required

- ServiceNow Certified System Administrator (CSA)

Preferred

- ServiceNow Certified Application Developer (CAD)
- One or more ServiceNow Certified Implementation Specialist (CIS) certifications (ITSM, ITOM, ITAM, HRSD, CSM, SPM, IRM, or other product areas)
- ITIL Foundation Certification

Our Benefits : At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow : We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe : Crowe Capability Center - India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

📌 Servicenow Implementation Senior Consultant (Noida)
🏢 Crowe Capability Center – India
📍 Noida