Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Responsibilities

Booking of Incoming Payments and allocating them to the invoices received

Investigating and identifying details for the amounts received

Debt collections

Reporting periodical/on the spot regarding the activity process indicators

Ensure order analysis and release in accordance with client’s requirements and cut off hours.

Perform customer account reconciliation.

Support in scope process related ad hoc requests from Business group and local units.

Provide required monthly reports as per SOW.

SOP (Standard Operating Procedures) creation and updating.

Deliver the required data for audit purposes.

Ensure Key Metric’s are met, and service is delivered to end users as expected.

Daily usage of client’s tools for the assigned activities

Qualifications we seek in you!

Minimum Qualifications

Communicative level of required language

Proficient knowledge of computers, the Internet and office automation.





University student/ graduate (Excellent Communication Skills (Verbal and Written)

Relevant domain experience.

System proficiency in MS Office Tools .**

Positive understanding of SAP.

Why join Genpact?

- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation :

- Make an impact - Drive change for global enterprises and solve business challenges that matter :

- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities :

- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day :

- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

JobProcess Developer

Primary LocationIndia-Kolkata

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingFeb 16, 2026, 6:10:04 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

📌 Pdc (Kolkata)
🏢 Genpact
📍 Kolkata