- Manage front office operations including check-in, check-out, and guest handling
- Handle guest complaints and resolve issues independently and quickly
- Supervise front office team and ensure discipline, grooming, and performance
- Coordinate with housekeeping, F&B;, and operations for seamless guest experience
- Ensure accurate billing, cash handling, and reporting
- Maintain guest records and compliance requirements (including Form III for foreign guests)
- Monitor online reviews and assist in guest communication when required
- Ensure adherence to property policies and service standards
We prefer an individual with an experience of 3-4 years
Job Types : Full time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Assistant Front Office Manager (Idukki)
🏢 Blackberry Hills Munnar Nature Resort E
📍 Idukki
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