Job Summary: We are looking for a proactive and customer-focused Sales Assistant to manage day-to-day outlet operations. The role involves handling walk-in customers, maintaining client relationships through calls, and efficiently managing orders via WhatsApp.
Key Responsibilities:
- Outlet Management:
- Oversee daily store operations and ensure smooth functioning
- Maintain store cleanliness, display, and stock organization
- Assist in inventory tracking and reporting
- - Customer Handling (Walk-ins):
- Greet and assist customers in-store
- Understand customer requirements and suggest suitable products
- Close sales and ensure a great customer experience
- - Customer Follow-ups (Calls):
- Make regular calls to existing customers for repeat business
- Inform customers about current arrivals, offers, and updates
- Build and maintain long-term customer relationships
- - WhatsApp Order Management:
- Respond promptly to customer inquiries on WhatsApp
- Share product details, images, and pricing
- Take and process orders efficiently
- Coordinate with backend/warehouse for order fulfillment