Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.
Experience
(In Years) 3+ experience Years with Nexthink and User Performance monitoring
Technical Skills - Experience with performance monitoring and analysis tools.
- Familiarity with Windows and Microsoft tools.
- Understanding of network infrastructure and its impact on desktop performance.
- Certifications in relevant technologies or project management methodologies.
Other Critical requirements Proven Functional experience in resolving a break fix scenario.