We are M&G; Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G; group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G; Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G;’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Job Title :Assistant Vice President - Client Reporting

Function :Investment Operations

Sub Function :Investment Reporting Services

Reports :Vice President - Institutional Reporting Services

Location :Mumbai (Powai)

Shift :UK hours

Overall Job Purpose





To lead the strategic evolution of the client reporting function by aligning reporting capabilities with global business objectives, regulatory change, and client expectations. This role drives transformation, builds future-state operating models, and ensures reporting is a source of insight, value, and competitive advantage.

Accountabilities / Responsibilities : The Assistant Vice President - Client Reporting is responsible for leading the delivery of high-quality, timely, and accurate client reports across portfolios. This role ensures operational excellence, regulatory compliance, and client satisfaction by overseeing reporting processes, driving automation and continuous improvement, and maintaining a strong control environment. Working along with the regional counterparts, acts as a key liaison between internal stakeholders and clients, the AVP plays a strategic role in enhancing reporting capabilities, fostering team development, and aligning reporting solutions with evolving business and regulatory needs. - Leadership & Strategic Delivery

- Lead the end-to-end delivery of client reporting across institutional portfolios, ensuring accuracy, timeliness, and adherence to SLAs and client-specific requirements.
- Oversee daily operations including report production, validation, and distribution, ensuring alignment with contractual obligations and internal quality standards.
- Function as the senior escalation point for reporting issues,



managing resolution and communication with internal stakeholders and clients.
- Align reporting strategy with global business objectives and regulatory developments.
- Lead or contribute to strategic global projects related to regulatory reporting changes, recent product launches, and digital reporting transformation

People Leadership & Talent Development

- Manage and mentor a team of People Managers, SMEs, and Analysts, fostering a culture of accountability, precision, and client focus.
- Drive career development, training plans, and succession planning to build a resilient and skilled reporting team.
- Promote collaboration and knowledge sharing across reporting teams and adjacent functions.
- Lead talent reviews, performance assessments, and take appropriate actions thereon

Automation, Innovation & Continuous Improvement

- Drive automation initiatives to streamline report generation, reduce manual effort, and improve data consistency across reporting cycles.
- Implement continuous improvement programs focused on enhancing report quality, turnaround time, and operational resilience.
- Standardize reporting templates, processes, and controls to support scalability and reduce operational risk.

MIS, Analytics & Client Insights

- Collaborate with MIS and Data teams to design reporting metrics and dashboards that provide visibility into volumes, SLA performance, and exception trends.
- Use data analytics to identify recurring issues, client behavior patterns, and opportunities for service enhancement.
- Support client and internal requests for customized reporting insights, ensuring responsiveness and analytical rigor.

Risk Management & Control Governance

- Own the contr

📌 Assistant Vice President - Client Reporting (Mumbai)
🏢 Meg
📍 Mumbai