- Guest Service : Welcome and seat guests, take food and beverage orders accurately, and serve meals and drinks promptly.
- Preparation & Setup : Set up dining areas, including tables, chairs, and serving stations, ensuring everything is clean and ready before service.
- Order Management : Communicate effectively with kitchen staff to ensure orders are prepared correctly and delivered on time.
- Problem-Solving : Address guest concerns or issues with a professional and friendly attitude, escalating to a supervisor when necessary.
- Cleanliness & Maintenance : Maintain a clean and organized work area, including bussing tables, washing dishes, and sanitizing surfaces.
- Upselling : Be knowledgeable about the menu and specials to recommend items and enhance the guest's dining experience.
- Teamwork : Collaborate with other F&B; staff to ensure smooth operations and high-quality service.
Qualifications :
- Previous experience in a restaurant, hotel, or hospitality setting is preferred but not required.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced, high-pressure workplace.
- A positive attitude and a passion for providing excellent customer service.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods and lift up to 25 lbs.
Benefits :
- Competitive pay and opportunities for tips.
- Training and career development opportunities.
- Employee discounts on hotel stays and dining.
- A supportive and fun team environment.