We are seeking a highly motivated, experienced, and results-oriented Centre Manager to oversee the day-to-day operations of the centre and manage student counselling and admissions activities.

This role requires a seasoned professional who can manage high-quality counselling conversations, mentor junior counsellors, and consistently meet enrolment targets while delivering an exceptional student experience.

Key Responsibilities

1. Center Operations Management

- Manage the overall operations and administration of the center.
- Ensure smooth daily functioning, including classrooms, front desk, student support, and facilities.
- Maintain discipline, cleanliness, and a qualified environment at the center.
- Monitor attendance, schedules, batch planning, and resource utilization.
- Supervise front office staff, coordinators, and support team.
- Coordinate with faculty, operations, and management teams.
- Train team members on student handling and operational processes.
- Foster a positive and productive work culture.

2. Student Counselling & Admissions

- Counsel prospective students and parents regarding courses, career opportunities, and admission procedures.
- Understand student requirements and recommend suitable programs.
- Conduct walk-in counselling sessions, phone counselling, and follow-ups.
- Guide students through the complete admission process, including documentation and fee collection.
- Maintain high conversion rates from inquiries to admissions.

3. Sales & Revenue Generation

- Achieve monthly admission and revenue targets.
- Handle lead management and follow-up activities.
- Build local outreach and referral networks to increase admissions.
- Organize seminars, workshops, and promotional activities for lead generation.

4. Student Relationship Management





- Ensure excellent student and parent satisfaction.
- Resolve student queries, complaints, and escalations promptly.
- Monitor student progress and retention.
- Build long-term relationships with students and alumni.

5. Administration & Reporting

- Maintain center MIS, reports, and student records.
- Prepare daily, weekly, and monthly performance reports.
- Ensure timely fee collection and documentation compliance.
- Manage inventory, vendor coordination, and basic budgeting activities.

Required Qualifications

- Bachelor’s degree in any discipline; MBA preferred.
- 2-5 years of experience in education counselling, centre operations, or academic administration in EdTech, coaching institutes, training centers, or educational institutions.
- Proven experience in admissions and team handling.
- Strong communication and interpersonal skills.
- Basic knowledge of CRM and MS Office tools.
- Strong local market understanding and networking abilities.
- Ability to handle multitasking and work under targets.

Key Skills

- Center operations management
- Student counselling
- Admissions & sales
- Team leadership
- Communication & negotiation
- Customer relationship management
- Problem-solving
- Reporting & administration
- Time management

Pay: ₹35,000.00 - ₹55,000.00 per month

Benefits :

- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
- Work from home

Ability to commute/relocate:

- Gurugram, Haryana (Gurugram): Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you worked in an Edtech/Training/Coaching/Educational Institute before?

Experience :

- Educational institutions: 1 year (required)

Location :

- Gurugram, Haryana (Gurugram) (preferred)

Work Location: In person

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