Lucknow, Uttar Pradesh

Job Summary

Job Summary : L3 JD FOR STORAGE Job Role: L3 Job Location: India Years of Experience: 9 - 15 Years Specialty / Needs to Specialize in : Storage Administrator / SAN/EMC SYMETRIX Job / Role Description: To work in a 24X7 technology restoration and availability command center as a storage administrator Technical Skills required: - Expertise in managing EMC POWERMAX,VMAX ,VMAX 3, VPLEX,EMC Unity, VNX, NetApp storage arrays in heterogeneous OS environment - Expertise in vSAN and NSX VMware - Performance analysis and optimization plan - Expertise in managing Brocade SAN switches based complex SAN fabric extending across datacenters with multiple VSANs - Hands-on experience on storage & fabric management tools - EMC ViPR, EMC Unispehere, Solution Enabler/SYMCLI, NetApp OnCommand Manager - EMC ViPR SRM and Controller SDDC. - Good exposure to monitoring tools like Patrol, BEM, BPPM is highly recommended - Understanding & implementation experience of storage DR technologies - EMC SRDF, Recovery Point, Datastore Mobility, NetApp Snapmirror Expertise in troubleshooting storage access & performance issues - Handled multiple complex recovery scenarios in large environments Soft Skills required: - Should be able to drive restoration calls independently - Attention to Detail and Quality Focused - Good analytical skills and be able to correlate the issues - Excellent problem solving and resolution skills - Promoting Process Improvement - Flexibility in work in night shifts - Self-starter - ability to begin working with mínimal coaching. - Strong communication skills and interpersonal skills. - Provides information to others both internal and external to the organization. - Positive decision making - Able to work independently as well as part of a team on multiple overlapping issues.



Primary Responsibilities: - Restoration of high severity incidents - Lead and drive restoration calls - Engage & drive restoration with required vendors - Identify RCA for incidents & provide remediation plan with team - Present monthly analysis of incidents/restoration efficiency, RCA & remediation - Prepare remediation plan for environment based on RCA from incidents - Review & approve CRQs for impact assessment - Keep the Config Management DB updated - Keep the Known Error DB updated - Identify improvement opportunities in the environment & handover to teams Formal Education & Certification: - Bachelor’s degree in computer science / information system or equivalent - ITIL certified - Added advantage - Relevant technology certification is added advantage (EMC, NetApp, Cisco)

Key Responsibilities

Job Summary : L3 JD FOR STORAGE Job Role: L3 Job Location: India Years of Experience: 9 - 15 Years Specialty / Needs to Specialize in : Storage Administrator / SAN/EMC SYMETRIX Job / Role Description: To work in a 24X7 technology restoration and availability command center as a storage administrator Technical Skills required: - Expertise in managing EMC POWERMAX,VMAX ,VMAX 3, VPLEX,EMC Unity, VNX,



NetApp storage arrays in heterogeneous OS environment - Expertise in vSAN and NSX VMware - Performance analysis and optimization plan - Expertise in managing Brocade SAN switches based complex SAN fabric extending across datacenters with multiple VSANs - Hands-on experience on storage & fabric management tools - EMC ViPR, EMC Unispehere, Solution Enabler/SYMCLI, NetApp OnCommand Manager - EMC ViPR SRM and Controller SDDC. - Good exposure to monitoring tools like Patrol, BEM, BPPM is highly recommended - Understanding & implementation experience of storage DR technologies - EMC SRDF, Recovery Point, Datastore Mobility, NetApp Snapmirror Expertise in troubleshooting storage access & performance issues - Handled multiple complex recovery scenarios in large environments Soft Skills required: - Should be able to drive restoration calls independently - Attention to Detail and Quality Focused - Good analytical skills and be able to correlate the issues - Excellent problem solving and resolution skills - Promoting Process Improvement - Flexibility in work in night shifts - Self-starter - ability to begin working with mínimal coaching. - Strong communication skills and interpersonal skills. - Provides information to others both internal and external to the organization. - Good decision making - Able to work independently as well as part of a team on multiple overlapping issues. Primary Responsibilities: - Restoration of high severity incidents - Lead and drive restoration calls - Engage & drive restoration with required vendors - Identify RCA for incidents & provide remediation plan with team - Present monthly analysis of incidents/restoration efficiency, RCA & remediation - Prepare remediation plan for environment based on RCA from incidents - Review & approve CRQs for impact assessment - Keep the Config Management DB updated - Keep the Known Error DB updated - Identify improvement opportunities in the environment & handover t

📌 Sr Subject Matter Expert (Support&ops) (Lucknow)
🏢 HCLTech
📍 Lucknow