Director - Business Data Services

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide cutting-edge solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Ready to shape the future of work?

- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges._
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems,



and want to be part of a team that’s shaping the future, this is your moment._

In this role, you will be handling a team and reporting to Vice President of MDM CoE. We are looking for a manager with knowledge of all domains such as Material/Finish Products, Vendor, Customer, and Finance Master Data (charts of accounts, cost centres, legal entities, etc.). You will be responsible for all the activities related to MDM domain.

Responsibilities :

- Proven aptitude in rolling out data governance and data quality and exposure to standard methodologies
- Provide areas of operational improvement, digital solutions (Gen AI and Agentic AI) and technology implementations such as SAP MDG, SAP S4 Hana
- Ability to link master data issues/challenges to business processes, problems, and analytics
- Shown capability to collaborate, conduct, and lead sessions with Business and IT resources
- Be able to handle project delivery / Ops Delivery - timeline and landmark management, partner relationship management;
- Experience in delivering sophisticated MDM strategy assessments & implementation roadmap
- Experience in crafting an operating model for Master Data Management
- Understanding of standards and processes in ERP such as SAP
- Develop a point of views, thought leadership content to establish Genpact as a leader in MDM
- Exposure to Reporting, Analytics, and data lake environments.



Applies knowledge and skills to conduct sophisticated and systematic analyses of data to produce insights
- Meaningful experience in MDM consulting, Data Governance with knowledge across multiple data domains
- Past experience of having independently led and executed the large scale, high-impacts MDM consulting projects or solutions Have delivered sophisticated MDM strategy assessments, implementation roadmaps
- Excellent written and oral communication skills with the confirmed ability to connect with all levels including management and retail partners.
- Brings in a clear understanding of how Finish Product /Material Master Data can impact various processes of any company i.e. Linkage of Finish Product Master Data to various Business Processes
- Very good understanding of the E2E P2P and OTC activities and impact of MDM work to the downstream process
- Understanding of the process and nuances of different entities, understanding of entity specific norms etc.
- Establish and facilitate cross-functional Vendor/Customer/Material /Finance and Data Governance client vision & expectations
- Should have abilities to perform quality audits on timely basis to validate and ensure the process in executed with error free and high-quality data standards.

Qualifications we seek in you! : Minimum Qualifications :

- Graduate/Post graduate with relevant experience in Master Data Management
- Primary Industry knowledge in CPG/Retail, Manufacturing if preferred
- Experience in leading operations, exposure to product, supplier, Pricing & promotions management
- Functional understanding of PIM, informatic 360, SAP, FIORI
- Flexible with Shift Time.
- undefined

Preferred Qualifications/ Skills :

- Highly motivated and bring both the practical experience of implementin

📌 Director - Business Data Services 3 (Noida)
🏢 Genpact India
📍 Noida