About the role

Senior Associate

- Clubcard Operations Optimization

You will be responsible for

Job Summary : Responsible for managing Tesco Clubcard Statement processes end-to-end, leveraging data analysis to identify

trends, improve operational efficiency, and ensure accuracy and timeliness of customer statements. The role involves

driving continuous improvement initiatives, mitigating risks, and supporting cost-reduction projects across the

Clubcard network.

In this job, I am accountable for :

- Understands business needs and in depth understanding of Tesco Clubcard, Online and Marketplace processes
- Own Clubcard Statement for all Tesco customers and manage critical paths, meeting schedules, and documentation.
- Responsible for completing tasks and transactions within agreed KPI' s
- Knows and applies fundamental work theories/concepts/processes in own areas of work for self and team.
- Supporting Managers in expanding the Clubcard Statement while utilizing data analysis to identify trends, meet KPI

targets, and drive improvements across all depots

- Identify process gaps and develop mitigation plans to address potential risks and improve overall effectiveness.
- Identify oppurtuntiies and work on projects to reduce operating cost in Clubcard Network and stay up to date with

Business

- Assist the team in planning delivery of clubcard statements
- Responsible for quality checks on all processes related to clubacrad and ensure the quarterly staements are 100%

accurate and meet timeliness as per clubcard statement plans.

Key people and teams I work People, budgets and other resources with in and outside of Tesco : I am accountable for in my job :

- Clubcard Proposition team
- Day to day operational processes for all Clubcard
- Clubcard Partnership team

partnerships





- External Clubcard Partners
- Maintain all digital communication for our Partnerships
- Clubcard Technology & Product teams
- CEC team

Operational skills relevant for this job : Experience relevant for this job :

- Proficient in SQL, VBA, Hive, Python Tableu and
- Any Graduate with 3 to 5 Year of Experience of

Alteryx

working with Online content systems.

- Excellent problem solving skills translating complex
- Worked on large data set

issues into clear and actionable frameworks

- Building relationships with stakeholders
- Strong written and verbal communication, ability to
- Problem solving

engage with stakeholders at all levels

- Organised and enjoys juggling multiple tasks
- Turn Data into actionable insight - Understand
- Strong influencer, great at working with partners
- Nurture meaningful Customer Relationships
- Problem-solving skills and analytical mindset - Skilled

You will need

Senior Associate

- Clubcard Operations Optimization

Whats in it for you?

At Tesco, we are committed to providing the best for you.

As a result, our colleagues enjoy a unique, differentiated, market

- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Perks.





Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable.

Salary - Your fixed pay is the guaranteed pay as per your contract of employment.

Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually

Leave & Time-off :

- Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.

Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.

Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.

Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.

Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.

Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.

Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.

About Us

At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone f

📌 Senior Associate- Clubcard Operations Optimization (Bengaluru)
🏢 Tesco India
📍 Bengaluru