Experience : 0-2 Years (Freshers with excellent communication are welcome)
Salary : Competitive Base + Performance Incentives
Role Objective
We are looking for a persuasive and high-energy Telecalling Executive to join our growth team at Abizob India. In this role, you will be the first point of contact for potential clients, responsible for introducing our business consulting services and qualifying leads for our sales team.
Key Responsibilities
- Outbound Calling : Make a high volume of daily calls to prospective business owners and startups from provided databases.
- Lead Generation : Identify potential customers, explain our services (GST, startup registration, revenue growth), and generate quality leads.
- Appointment Setting : Schedule meetings and follow-up calls for the Sales Managers and Business Development team.
- Database Management : Accurately update and maintain the CRM or Excel sheets with call statuses, client feedback, and contact details.
- Customer Relationship : Handle inbound inquiries professionally and provide basic information about our service packages.
- Follow-up : Conduct regular follow-up calls with "warm" leads to move them further down the sales funnel.
Requirements & Qualifications
- Education : Graduate in any stream (B.Sc, B.Com, BBA, etc.).
- Experience : 0-2 years in telecalling, inside sales, or customer service.
- Communication : Exceptional verbal communication skills in Hindi ; functional English is a strong advantage.
- Soft Skills :
- Patience and the ability to handle customer rejections gracefully.
- A polite and professional phone etiquette.
- Robust persuasion and "active listening" skills.
- Technical : Basic proficiency in MS Excel for data entry and tracking.
What We Offer
- Fixed monthly salary with an attractive incentive structure based on lead conversions.
- Professional training on business consulting services and sales scripts.
- A comfortable, office-based work environment in Jagatpura.
- Opportunity to grow into a Business Development or Team Lead role.e