Customer Care Executive (Delhi)

Customer Care Executive (Delhi)

28 Oct
|
Vami Tech Solutions Private
|
Delhi

28 Oct

Vami Tech Solutions Private

Delhi

Manage Outbound calls promptly and professionally, providing courteous and helpful assistance to Guests. - Schedule and manage guest appointments. - Address guest inquiries regarding services, treatments, pricing and clinic policies, providing accurate and detailed information. - Handle guest concerns with empathy, aiming for quick and satisfactory resolutions. - Collaborate with clinic staff to coordinate guest appointments. - Maintain guest records and update the guests database with accurate and relevant information. - Follow up with guests to confirm appointments, provide reminders. - Stay updated on clinic services, treatment options and industry trends to provide accurate information to guests. - You may need to collaborate with other call center executives,



supervisors or managers to address complex guest issues or share best practices. This involves effective communication and a willingness to work as part of a team. - Meeting or exceeding individual and team targets related to call handling metrics and generate walk-ins for center. This may involve working towards targets and actively contributing to the company’s overall success.

Pay: ₹9,815.83 - ₹14,972.97 per month

Advantages :

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Delhi)
🏢 Vami Tech Solutions Private
📍 Delhi

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