Job Title : Sales Support & Travel Consultant Location : Pune
Job Type : Full-Time Department : Sales & Operations Reports To : Sales Manager / Senior Travel Consultant
About the Role
Samisha Holidays is looking for a detail-oriented and customer-focused Sales Support & Travel Consultant who will assist our core sales team in daily operations, itinerary preparation, and vendor coordination. This is a hybrid role ideal for someone with a background in backend travel operations who is now looking to gradually transition into a client-facing travel advisory position.
Key Responsibilities Sales Support
- Assist the sales team in preparing customized itineraries based on client preferences and budgets
- Follow up with DMCs and vendors for rates, confirmations, and changes
- Maintain records of lead status and assist in documentation and quotations
Client Interaction (With Support)
- Support soft lead conversions under guidance from sales executives
- Explain package inclusions, exclusions, and assist with itinerary clarifications
- Coordinate post-sale communication and ensure smooth service delivery
- Build rapport with converted clients to encourage repeat bookings
Operations Coordination
- Oversee smooth handover from sales to operations post-booking
- Track booking confirmations from vendors,
hotels, and transport partners
- Monitor booking progress and flag issues proactively
Who Should Apply
This role is ideal for someone who:
- Has 1-2 years of experience in the travel industry (operations/backend/billing)
- Has basic client interaction skills but wants to develop into a sales/advisory role
- Is organized, process-driven, and can work well under supervision
- Wants to be part of a growing team and build a long-term career in travel sales
Requirements :
- Bachelor's degree in Hospitality, Travel, Business, or related field
- Prior experience in travel operations, invoicing, or backend support preferred
- Good communication skills in English and Hindi (verbal and written)
- Basic understanding of domestic/international tour planning
Preferred Qualities
- Willingness to learn pitching/sales skills
- Attention to detail and robust follow-up ability
- Comfort in coordinating with third-party vendors and suppliers