Job Description (JD) - Bar Waiter

Position : Bar Waiter Location : Hotel Ganga, Muvattupuzha, Ernakulam, Kerala Department : Food & Beverage Service Reporting To : Bar Supervisor / F&B; Manager

Job Summary

The Bar Waiter is responsible for providing excellent guest service in the bar area by taking orders, serving beverages and food, maintaining cleanliness, and ensuring a pleasant dining and drinking experience for guests while adhering to hotel service standards.

Key ResponsibilitiesGuest Service

- Welcome guests in a friendly and professional manner.
- Present beverage and food menus and assist guests with selections.
- Take accurate orders and communicate them to the bar and kitchen team.
- Serve beverages, snacks, and food items promptly and efficiently.
- Ensure guest satisfaction throughout their visit.
- Handle guest requests and complaints courteously and report issues to supervisors when necessary.

Bar Operations

- Assist bartenders during busy service periods.
- Deliver drinks and food orders to guests accurately.
- Monitor guest tables and replenish items as required.
- Clear used glasses, plates, and other service items promptly.
- Maintain cleanliness and organization of the bar and seating areas.

Hygiene & Safety

- Follow hotel hygiene, sanitation, and food safety standards.
- Ensure all service equipment is clean and properly maintained.
- Adhere to responsible alcohol service policies and local regulations.




- Report any safety hazards or maintenance issues immediately.

Cash & Billing Support

- Assist with bill presentation and payment collection when required.
- Ensure accuracy in guest orders and billing procedures.

Required Qualifications

- Minimum Higher Secondary (Plus Two) or equivalent.
- Previous experience in a bar, restaurant, or hotel F&B; service role preferred.
- Basic knowledge of beverages, cocktails, and bar service procedures.
- Valuable communication skills in Malayalam and basic English.
- Customer-focused attitude with excellent interpersonal skills.

Skills & Competencies

- Strong customer service orientation.
- Good grooming and professional appearance.
- Ability to work under pressure in a fast-paced environment.
- Teamwork and coordination skills.
- Attention to detail and service quality.

Working Conditions

- Rotational shifts, including evenings, weekends, and holidays.
- Standing and walking for extended periods.
- Handling trays, glassware, and service equipment.

Salary & Benefits

- Salary: As per company standards and experience.
- Food and accommodation (if applicable).
- Service charge and incentives as per hotel policy.
- Annual leave and statutory benefits as per company policy.

Hotel Ganga Muvattupuzha, Ernakulam, Kerala.

Pay: ₹13,000.00 - ₹14,000.00 per month

Benefits :

- Cell phone reimbursement
- Food provided

Work Location: In person

📌 Bar Waiter (Muvattupuzha)
🏢 HOTEL GANGA
📍 Muvattupuzha