Company: Kriscel Tech Pvt. Ltd.
Location: Dwarka, Current Delhi
Work Mode: Full-Time, On-Site

Job Description

Kriscel Tech Pvt. Ltd. is looking for a CRM Executive with excellent English communication skills to manage client relationships, coordinate with internal teams, and handle domestic as well as international clients.

Key Responsibilities

- Communicate professionally with Indian and international clients through calls, emails, and online meetings.
- Manage client relationships, leads, follow-ups, and customer records using CRM tools.
- Understand client requirements and coordinate with technical and sales teams.
- Provide regular updates, address customer queries, and ensure client satisfaction.
- Maintain CRM data, prepare reports, and track sales opportunities.
- Support customer retention, relationship building, and business growth.

Required Skills

- Excellent spoken and written English communication skills.
- Confidence in communicating with international clients.




- Experience in IT, SaaS, software services, or a technology-driven company is preferred.
- Strong client handling, follow-up, and relationship management skills.
- Basic understanding of CRM tools, MS Excel, Google Sheets, and reporting.
- Good organizational skills and the ability to manage multiple clients.

Eligibility

- Bachelor's degree in Business, Marketing, IT, or a related field is preferred.
- Freshers with excellent English communication skills and a strong interest in the IT industry may also apply.
- Must be comfortable working on-site in Dwarka, New Delhi.

Ideal Candidate: Someone confident in English communication, professional in client handling, comfortable interacting with international clients, and interested in building a career in the IT and software industry.

📌 Customer Relationship Management Executive (Dwarka)
🏢 KRISCEL TECH
📍 Dwarka