Company Description PerformBiz is a performance optimization and marketplace advisory firm that helps eCommerce, D2C, retail, and B2B sellers convert “paper profits” into real, sustainable cash flow. The team focuses on uncovering hidden cost leakages in areas such as logistics, returns, commissions, advertising, and overheads, then turning these findings into strategic growth plans. Core services include profit and cost audits, performance optimization, marketplace and B2B account management, product research and procurement advisory, and custom reporting frameworks for SKU-level profitability. PerformBiz partners with serious sellers, manufacturers entering marketplaces, scaling startups, and brands seeking robust, scalable digital operations. The firm combines structured analysis with hands-on implementation, working closely with clients to drive margin improvement and operational clarity.

Role Description The Account Manager at PerformBiz is a full-time, on-site role based in South Delhi. This position is responsible for managing key client accounts across marketplaces and B2B platforms, ensuring smooth operations, consistent performance monitoring, and proactive issue resolution. Day-to-day work includes tracking account metrics, preparing performance reports, and collaborating with internal analysts on profit and cost optimization initiatives. The Account Manager will oversee listing quality, pricing, promotions,



and inventory coordination, and will help implement marketplace best practices to improve margins and growth. The role also involves maintaining strong client relationships through regular communication, presenting insights and recommendations, and supporting new client onboarding and process improvements.

Qualifications

- Marketplace and eCommerce operations skills, such as experience with platforms like Amazon, Flipkart, Myntra, Blinkit, or B2B portals, and understanding of listings, pricing, and promotions.
- Analytical and reporting skills, including comfort with spreadsheets, dashboards, performance tracking, and basic financial or P&L; interpretation.
- Process and coordination skills, including workflow organization, cross-functional collaboration, and attention to operational details.
- Strong written and verbal communication, with the ability to present insights clearly and concisely to clients and internal teams.
- Ability to work in office in South Delhi, manage multiple accounts simultaneously, and prioritize tasks in a fast-paced environment.
- Bachelor’s degree in business, commerce, marketing, or a related field; experience in eCommerce, retail, or marketplace account management is preferred.
- Comfort with digital tools and CRM or project management software; willingness to learn new systems and frameworks used by PerformBiz.

📌 Account Manager (South Delhi)
🏢 PerformBiz
📍 South Delhi