A Dental Care Industry Receptionist manages the front desk, greets dental patient, registers dental patients, handles incoming calls, and schedules appointments, often requiring experience in hospital or laboratory settings. They ensure accurate data entry of patient information and compliance with confidentiality protocols.
Job Summary
Roles and Responsibilities
- Customer focused
- Active listener
- Serve visitors by greeting, welcoming, respectfully, and announcing them appropriately.
- Handling of phone calls. Reception area, talking to patients and patient parties and handling them with valuable communication skills.
- Prior experience in a similar role is preferred, demonstrating familiarity with healthcare settings and patient interactions
- Keep detailed and accurate records of visitor requests and calls received.
- Update and manage appointment calendars and schedule appointments after checking the Doctor's availability.
- Maintain the general appearance
- Filing medical records and other documents
- Have excellent learning skills for software that we used for patient management and billing (like Labmate)
- Must have the potential to understand the patient's needs and offer them good service and estimation of treatments.
- Processing payments from patients
- Handling Billing Process
- Provide reports to the patients on time
Experience : 4 to 5 Years work experience in Front Office