The Receptionist / Student Counsellor will manage the front desk and guide students and parents about NEET-JEE foundation courses, admissions, and institute programs. The role involves handling enquiries, counselling visitors, and maintaining student records.
Key Responsibilities
Welcome and greet students, parents, and visitors at the reception.
Provide information about NEET / JEE foundation courses, batches, and admission process.
Counsel students and parents regarding course details, fees structure, and career guidance.
Handle phone calls, walk-in enquiries, and WhatsApp queries.
Maintain enquiry records, student data, and admission forms.
Coordinate with faculty and management regarding class schedules and student queries.
Assist in admission process and documentation.
Manage reception area and ensure qualified communication.
Qualification
Graduate (preferred)
Any stream (Education / Management preferred)
Skills Required : Good communication skills (Hindi & English)
Good counselling and convincing skills
Professional and polite behaviour
Ability to handle parents and students effectively
Experience
1-2 years experience in education institute / coaching centre preferred