Job Summary : The Front Office Executive is the first point of contact for visitors and clients. This role involves managing the reception area, handling calls, coordinating appointments, and providing administrative support to ensure smooth day-to-day operations.
Key Responsibilities :
- Greet and welcome visitors in a professional and friendly manner
- Answer, screen, and forward incoming phone calls
- Maintain the reception area to ensure it is tidy and presentable
- Manage meeting room bookings and schedules
- Handle incoming and outgoing mail and deliveries
- Maintain visitor logs and issue visitor passes
- Assist with administrative tasks such as filing, data entry, and documentation
- Coordinate with housekeeping and security staff
- Support internal teams with basic operational requirements
- Handle inquiries and provide accurate information to clients and visitors
Required Skills & Qualifications :
- Bachelor’s degree or relevant qualification
- Proven experience in a front office or customer-facing role (preferred)
- Excellent communication and interpersonal skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Strong organizational and multitasking abilities
- Professional appearance and attitude
- Ability to handle pressure and remain calm in busy situations