About Us: Lifeline Foundation is a dedicated organisation committed to the cause of suicide prevention and mental health support. Our mission is to create a society where every individual facing emotional distress knows they are not alone and can access the help they need. We provide free and confidential tele-helpline services and outreach programs to assist individuals in crisis and promote mental well-being.

Position Summary: We are seeking a motivated and organised Centre Coordinator to manage daily administrative tasks, ensure efficient office operations, and support the organisation's mission. The Centre Coordinator will maintain a productive work environment, coordinate activities, and facilitate communication among team members, volunteers, and external stakeholders.

Key Responsibilities:

1. Office Management:

- Oversee the daily functioning of the Lifeline Foundation office premises.
- Ensure that the centre opens, operates, and closes according to the established schedule.
- Maintain a clean, safe, and organised working environment for volunteers and visitors.
- Manage office supplies, equipment, and basic infrastructure needs, including computers, printers, and phones.
- Coordinate with building management, vendors, or service providers for maintenance, repairs, and utilities.
- Monitor and report any issues related to the premises, equipment, or safety.

1. Administrative Support:

- Volunteer Coordination:

- Assist with maintaining volunteer attendance records and shift rosters.

- Ensure that helpline facilities (phones, call systems, seating areas, etc.) are functioning properly.

- Coordinate with volunteers to ensure smooth shift transitions.





- Provide logístical support during helpline shifts when required.

- Provide volunteers with logístical support (writing material, water, refreshments, etc.) to take calls while they are at the centre.

- Help in online call reporting for volunteers who request it.

1. Event Support:

- Book venue, ensure participation, and provide logístical support for monthly volunteer meetings.
- Assist in planning and coordinating external outreach events like workshops, training, etc.
- Coordinate event logistics, including venue arrangements, catering, and materials.
- Provide in office support during events as needed.

Financial Administration:

- Assist in basic financial tasks, such as tracking expenses for petty cash.
- Ensure receipt and file hardcopy invoices received from suppliers.
- Collaborate with the Deputy Directors to manage office budgets.

Required Profile:

- Excellent communication skills, both verbal and written, in English.
- Good speaking skills in Hindi and Bengali.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Proficiency in using collaboration tools like Zoom, Microsoft Teams, Google Meet, Google Sheets, Google Drive, etc.
- Strong organisational and multitasking skills.
- Ability to work independently, alone or without supervision, and as part of a team.
- Compassionate, empathetic, and committed to the mission of suicide prevention.
- Ability to maintain confidentiality of sensitive information.
- Prior experience in office administration and coordination, event management, and secretarial or receptionist roles is desirable.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Center Coordinator (Dhakuria)
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📍 Dhakuria