Customer Service Executive (Parel)

Customer Service Executive (Parel)

28 Oct
|
Unitribes
|
Parel

28 Oct

Unitribes

Parel

Job Description - Customer Service Executive

Company : Unitribes Experience : 3-5 Years Location : Mumbai Type : Full time | In office

About us : UNITRIBES is India’s leading workwear and bags brand powering tribes at distinct organizations across industries like Corporate, institutional, medical and hospitality. With in-house manufacturing launchpad and headquarterd in Mumbai, we design and produce world-class workwear, bags, rainwear, and winter gear for brands that move the nation.

We’re not just a brand — we’re a tribe on a mission to make workwear iconic and become the first clothing brand on Mars by 2075

About the Role :We are looking for a Senior Merchandiser - Uniforms who will manage sampling, costing, vendor coordination and end-to-end merchandising execution for uniform products.

Key Responsibilities :

- Act as primary point of contact for assigned clients
- Handle communication related to orders, timelines,



samples, pricing, and dispatch
- Share regular order status updates and follow-ups
- Receive and verify PurchaseOrders (POs)
- Track orders from sampling to delivery
- Coordinate sampling and costing approvals
- Liaise with production, QA, and logistics teams
- Ensure accurate dispatch documentation and billing support
- Handle shortages, excess, quality issues, and delays

MUST HAVES :

- 2-5 years experience in garment manufacturing / apparel industry
- Strong communication and coordination skils
- Knowledge of garment terminology (size, fabrics, GSM, trims)
- Proficiency in MS Office & ERP tools.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Customer Service Executive (Parel)
🏢 Unitribes
📍 Parel

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