- Understand customer concerns and communicate resolutions clearly and professionally.
- Handle objections and complaints with patience, empathy, and problem-solving attitude.
- Retrieve customer details using internal ticketing tools to assist in resolution.
Skill Set Required :
- Excellent communication and interpersonal skills.
- Solid query-handling and complaint-resolution abilities.
- Typing speed of 20-30 words per minute.
- Fluency in any regional language will be considered an added advantage.
Pay: ₹400,000.00 - ₹500,000.00 per year
Work Location: In person
📌 Senior Customer Service Executive (Delhi)
🏢 Vouchagram India (GyFTR)
📍 Delhi
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