- Fluent in Tamil (mandatory)
- Basic communication skills in English will be an added advantage
Employment Type
- Temporary / Contract
- Full-Time and Part-Time opportunities available
Eligibility
- Higher Secondary / Diploma / Any Graduate
- College students who can work in morning or evening shifts are encouraged to apply
- Positive communication and customer interaction skills
Job Responsibilities
- Contact existing loan customers over phone.
- Re-verify customer loan-related information.
- Confirm and update customer details as per company guidelines.
- Verify customers' current residential/work location details.
- Collect and validate customers' geolocation coordinates (current location) during the verification process.
- Maintain accurate records of customer interactions and verification outcomes.
- Follow prescribed calling scripts and compliance requirements.
- Escalate discrepancies or concerns to the reporting supervisor.
Shift DetailsPart-Time Telecaller
- Minimum working hours :5 hours per day :
- Break time :30 minutes :
- Morning or Evening shift options available
- Suitable for college students
Full-Time Telecaller
- Shift duration :9 hours per day :
- Break time :30 minutes :
- Fixed work-from-office schedule
Compensation & Benefits
- Attractive salary/stipend based on experience and shift type.
- Lunch will be provided by the company.
- Opportunity to gain experience in customer verification and loan operations.
- Professional work environment and training support.
Desired Skills
- Clear and confident telephone communication.
- Good listening and verification skills.
- Basic computer knowledge and data entry skills.
- Ability to handle customer conversations professionally.
- Attention to detail and accuracy in information verification.
Work Environment
- Office-based role (Work From Office only).
- Supportive team environment.
- Training will be provided on process and compliance requirements.
Pay: ₹8,500.00 - ₹18,500.00 per month
Benefits :
- Food provided
Work Location: In person
📌 Customer Service Associate (Kotturpuram)
🏢 AHOPE SOLUTIONS
📍 Kotturpuram
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