Hurry up !! Immediate Joiners only

Greetings from Intouch CX HR team. We are currently hiring for the role of the Customer Service Associate (CSA) - Non-Voice,

- Roles and Responsibilities:_

electronic communications

Building credibility and trust with the customer by empathizing with

their problem in words

Proactively understanding their needs and responding promptly to

resolve their issue

solutions to the customer’s individual needs

Leveraging their experience to provide feedback to the team on how

to improve client services

Driving customer communication during critical events

Remote Requirements

▪ Maintain a secure, high speed internet connection

▪ Ability to plug in ethernet cable into a modem

▪ Have a dedicated workspace in their homes or remote locations to

provide services to the Company

▪ Ability to come into the campus to pick up equipment





Essential Functions

▪ An obligation to deliver exceptional customer service

do utmost within their power to solve customer problems

▪ Demonstrate empathy and patience to the customer

▪ Demonstrate enthusiasm to be a self-starter who is excited about

learning new technologies on a daily basis

▪ Provide information to the client and place appropriate notes in system

indicating exactly what action was taken or needs to be taken

▪ Ensure policies and procedures are followed

Job Types : Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹28,000.00 per month

Advantages :

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Service Representative (Bengaluru)
🏢 IntouchCX
📍 Bengaluru