We are hiring International Customer Support Executives to handle inbound/outbound voice support for global customers. The role involves providing accurate information, resolving customer queries, and delivering exceptional service experience while adhering to quality and compliance standards.

Key Responsibilities :

- Handle international customer calls (voice process) professionally and efficiently

- Resolve customer queries related to products/services within defined TAT

- Provide end-to-end resolution with a solid focus on customer satisfaction

- Maintain accurate documentation and call logs

- Meet and exceed quality, productivity, and compliance metrics

- Minimum 1 year of international voice process experience (mandatory) :

- Excellent verbal and written communication skills in English :

- Customer-centric approach with problem-solving ability

- Comfortable working in rotational shifts / night shifts

Job Types : Full-time, Permanent

Pay: ₹41,000.00 - ₹54,000.00 per month

Benefits :

- Commuter assistance
- Provident Fund

Experience :

- International voice process: 1 year (required)

Shift availability:

- Night Shift (required)

Work Location: In person

📌 International Customer Service Advisor (Navi Mumbai)
🏢 Varite India Private
📍 Navi Mumbai