Customer Care Executive (Kalikapur)

Customer Care Executive (Kalikapur)

28 Oct
|
Zentelex
|
Kalikapur

28 Oct

Zentelex

Kalikapur

Location : Kolkata

Job Type : Full-Time/In office Department : Customer success Experience : 1+ Years Language Preference : English, Hindi, Bengali

WhatsApp: +916289672904

Key Responsibilities :

- Present company services including website development , digital marketing packages , and software solutions .
- Understand client requirements and propose tailored solutions.
- Work closely with the technical and marketing teams to ensure smooth project handovers.
- Maintain client relationships to encourage repeat business and referrals.
- Prepare sales proposals, quotations, and follow-up on leads.
- Keep track of leads, conversions, and sales activities in the CRM.
- Stay updated on the latest trends in IT, websites, and digital marketing.

Required Skills & Competencies :

- Strong communication and persuasion skills.





- Basic understanding of websites, SEO, social media marketing, and software solutions , Telecom :

- Ability to present technical products in simple, client-friendly terms.

- Good negotiation and closing skills.

- Familiarity with CRM tools and Microsoft Office (Excel, Word, PowerPoint).

- Self-motivated and target-oriented.

Qualifications

- Bachelor’s degree

Job Types : Full-time, Permanent

Language :

- Hindi (preferred)
- English (preferred)
- Bengali (preferred)

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Care Executive (Kalikapur)
🏢 Zentelex
📍 Kalikapur

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