Job Summary : Key Responsibilities :

- Develop and manage relationships with existing and prospective clients
- Address customer inquiries, concerns, and feedback in a timely, professional manner
- Identify opportunities to upsell or cross-sell services and products
- Collaborate with internal teams to ensure customer needs are met effectively
- Maintain accurate client records and generate periodic reports

Requirements :

- Bachelor’s degree in Business, Marketing, or related field
- Proven experience in customer service, sales, or relationship management
- Solid interpersonal and communication skills
- Proficiency in CRM software

Preferred Skills :

- Empathy-driven communication
- Problem-solving and negotiation
- Data analysis for customer insights

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :

- Cell phone reimbursement
- Commuter assistance
- Food provided

Education :

- Bachelor's (required)

Experience :

- Customer relationship management: 2 years (required)

Language :

- English (required)

📌 Customer Relation Executive (Delhi)
🏢 India Canvas
📍 Delhi