Responsibilities :

- Operate the Chat Dashboard and respond to queries.
- Provide knowledgeable answers to questions about the product, pricing and availability
- Work with internal departments to meet customers' needs
- Take initiative and convert potential customers.
- Data entry in various platforms as required.
- Ensure end-to-end order resolution
- Work on data analysis and assist relevant departments

Qualifications

- At least 1 - 3 years' of relevant work experience
- Proficient in English & Hindi, written and spoken.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to resolve queries and handle stressful situations.
- Ability to multi-task, organize, and prioritize work

Compensation

- The compensation for this role depends on your prior experience in a similar role.
- If you are a fresher, the compensation will be according to industry standards.

Pay: From ₹25,000.00 per month

Work Location: In person

📌 Customer Service Representative (Delhi)
🏢 StudioBackdrops.com
📍 Delhi