Job Title : Customer Care Executive

Job Type : Full-Time

Job Summary : Key Responsibilities:

- Handle inbound and outbound customer interactions professionally.
- Resolve customer queries and complaints in a timely manner.
- Provide accurate information about products, services, and company policies.
- Maintain detailed records of customer interactions in the CRM system.
- Escalate complex issues to the appropriate department when required.
- Meet daily productivity and quality targets.
- Ensure high levels of customer satisfaction through effective communication.
- Follow company processes and compliance guidelines.
- Coordinate with internal teams to resolve customer issues.
- Maintain confidentiality of customer information.

Eligibility:

- Minimum qualification: 12th Pass / Graduate.




- Excellent communication skills in English (additional regional languages are an advantage).
- Basic computer knowledge and typing skills.
- Ability to work in rotational shifts (if required)

Salary & Benefits:

- Market-competitive salary package.
- Performance incentives.
- Paid training.
- Career growth opportunities.
- PF, ESI, and other company benefits (as applicable).

Pay: ₹20,000.00 - ₹24,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Education :

- Higher Secondary(12th Pass) (preferred)

Language :

- Hindi (preferred)
- English (preferred)

Location :

- Whitefield, Bengaluru, Karnataka (required)

Work Location: In person

📌 Customer Care Executive (Whitefield)
🏢 Madhu Career Academy
📍 Whitefield