If you’re a Customer Support Executive, who loves what you do, then please do join us, we’d love to hear from you.

What you will be doing? (Your key responsibilities) :

- Coordinating and communicating with other departments such as sales, logistics, or technical support to ensure issue resolution.
- Checking duplicate orders and making calls to customers for order confirmation.
- NDR-Doing NDR calls to confirm RTO and re-attempt with customers, submitting the data to logistics.
- Follow-ups for delivery and maintaining RTO refunds.

You are a pro at :

- Knowledge of all our products
- Handling Customers

You ace the following powers :

- Accountability
- Flexibility
- Problem-Solving
- Being Result Oriented
- Being great at Relationship Building

Job Types : Full time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits :

- Paid sick time
- Paid time off

Education :

- Higher Secondary(12th Pass) (required)

Experience :

- Customer service: 1 year (preferred)

Language :

- English (preferred)

Work Location: In person

📌 Customer Care Executive (Motera)
🏢 11zeros
📍 Motera