- Guide users with account setup, SMS services, delivery concerns, and feature usage.
- Troubleshoot customer issues and provide timely resolutions.
- Maintain accurate records of customer interactions.
- Ensure follow-ups and high levels of customer satisfaction.
- Collaborate with internal teams to resolve customer issues efficiently.
Requirements :
- Valuable verbal and written communication skills (English & Hindi).
- Basic computer skills and familiarity with CRM tools.
- Strong problem-solving mindset and Willing to work in rotational shifts.
**How to Apply:
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Job Types : Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Associate (Bhopal)
🏢 Fast2SMS
📍 Bhopal
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