Customer Relationship Executive (Cre) (Egmore)

Customer Relationship Executive (Cre) (Egmore)

28 Oct
|
Sunshine telelink
|
Egmore

28 Oct

Sunshine telelink

Egmore

Key Responsibilities - Coordinate daily with the sales team regarding ongoing sales activities, customer updates, and order progress. - Follow up with sales team members on pending orders, customer requirements, and action items. - Coordinate Purchase Orders (POs) with distributors and internal departments. - Verify order details, including products, quantities, pricing, and delivery schedules. - Manage Distributor Appointment Forms (DAF) and maintain related documentation. - Prepare and distribute new product launch communications. - Schedule and coordinate virtual meetings with internal teams, distributors, and customers. - Collect daily sales updates and prepare reports for management. - Maintain distributor records, including KYC, GST, registration documents, and other compliance records. - Coordinate with warehouse, packing, and logistics teams to ensure timely order processing and dispatch. - Monitor packing and dispatch status and communicate updates to stakeholders. - Track pending orders and ensure timely execution through regular follow-ups. - Maintain accurate sales, distributor, and customer records in the CRM system. - Support management with operational reports, sales analysis, and business updates. - Resolve distributor and customer queries related to orders, deliveries, and documentation. - Ensure compliance with company processes,



documentation standards, and operational procedures. - Collaborate effectively with cross-functional teams to support smooth business operations. Required Qualifications - Bachelor's degree in Business Administration, Commerce, Management, or a related field. - 2-5 years of experience in Sales Coordination, Executive Assistant, Sales Operations, or Order Management. - Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook. - Experience working with CRM and ERP systems is preferred. - Excellent verbal and written communication skills. - Strong organizational, coordination, and multitasking abilities. - High attention to detail and accuracy. - Ability to work independently and manage multiple priorities. - Strong follow-up and problem-solving skills. Preferred Skills - Experience coordinating with distributors, warehouse, logistics, and sales teams. - Knowledge of order processing, dispatch coordination, and documentation. - Ability to work under deadlines in a dynamic environment. - Hindi Must What We Offer - Competitive salary based on experience. - Opportunity to work with a growing organization. - Collaborative and professional work setting. - Career growth and learning opportunities. Pay: From ₹20,000.00 per month Work Location: In person

📌 Customer Relationship Executive (Cre) (Egmore)
🏢 Sunshine telelink
📍 Egmore

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