Job Role

International Travel Consultant - Chat & Voice Support

Work From Office

Eligibility

- Graduate or Undergraduate
- Minimum 6 months of Customer Service experience
- Travel Process experience is mandatory
- Working knowledge of GDS tools is mandatory
- Experience in Amadeus preferred
- Immediate joiners preferred

Key Responsibilities

- Handle customer queries through Chat and voice
- Assist customers with flight bookings, cancellations, modifications, and travel-related requests
- Work on GDS systems for reservations and itinerary management
- Provide accurate travel information and solutions
- Resolve customer concerns while maintaining service quality standards
- Maintain accurate records and documentation

Required Skills :

- Travel Industry Experience (mandatory)
- GDS Knowledge (mandatory)
- Amadeus Experience Preferred
- Excellent Written Communication Skills




- Customer Service Orientation
- Problem-Solving Skills
- Ability to work in a fast-paced environment
- Experience in International Travel Process
- Knowledge of airline fare rules and ticketing
- Familiarity with booking and reservation systems

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits :

- Adaptable schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana (Gurugram): Reliably commute or planning to relocate before starting work (preferred)

Education :

- Higher Secondary(12th Pass) (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

📌 International Travel Consultant (Gurugram)
🏢 Elevate Hire
📍 Gurugram