Urgently Hiring a Back Office - Telecalling Executive at a Bardhaman-based Company with good communication skills in English .

Office location : Holding No:

- 27, Bhatchala

South East Corner of Radharani Stadium,

P.O:

- Sripalli SO; P.S:

- Burdwan,

District:

- Purba Bardhaman,

Pincode:

- 713103

Ph - (phone hidden)

Key Responsibilities

- Outbound Calling : Initiate outbound calls to potential clients, including hospitals, clinics, distributors, and stockiest, to promote medical devices.
- Product Promotion : Clearly explain product features, benefits, and pricing, and answer customer queries about the devices.
- Lead Generation : Identify and qualify new sales leads, gathering essential information to create a pipeline for the field sales representatives.
- Appointment Scheduling : Schedule meetings or calls for the field sales team with interested and qualified clients.
- Follow-ups : Conduct regular follow-up calls with existing or potential customers to nurture leads and encourage sales conversions.
- CRM Management : Maintain accurate and detailed records of all customer interactions and transactions in the CRM system (e.g., Sales force, Hub Spot).
- Target Achievement : Meet and exceed daily, weekly,



and monthly call and sales targets.
- Customer Service : Address customer inquiries, concerns, and complaints promptly and professionally, transferring complex issues to the appropriate department.
- Market Feedback : Collect valuable customer feedback and insights to help improve product offerings and services.

Qualifications and Skills

- Experience : Proven experience in a telecalling, telesales, or customer service role, preferably within the pharmaceutical or medical device industry.

- Communication : Excellent verbal communication and listening skills in English and a local language (e.g., Hindi, Bengali).

- Product Knowledge : Ability to quickly learn and understand the technical details and advantages of medical devices.

- Soft Skills :

- Strong time management and organizational skills.

- Empathetic, patient, and professional attitude.

- Ability to handle rejection and remain persistent.

- A target-driven mindset.

Benefits

- Competitive salary.
- Opportunities for career advancement within the company.

Pay: ₹7,000.00 - ₹8,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Telesales Executive - Back Office (Burdwan)
🏢 SymBio Scientific
📍 Burdwan