WE ARE HIRING - Support Associate (Voice) |

Location: Bengaluru

Experience: 1-3 Years

CTC: Up to ₹5.00 LPA

Client: Banking Project

Working Days: 6 Days a Week

Interview Mode: Virtual Interviews

Languages Required: English & Hindi (mandatory)

Qualification: Any Graduate

Key Roles & Responsibilities

Handle customer inquiries and provide accurate information on banking products and services.

Understand customer requirements and provide suitable solutions.

Resolve customer concerns through effective problem-solving and timely escalations.

Process customer requests, transactions, and service-related activities.

Maintain high customer satisfaction through professional communication.

Perform cross-selling and outbound calling activities as required.





Ensure compliance with banking and process guidelines.

Meet productivity, quality, and customer service targets.

Required Skills : Strong English & Hindi Communication Skills

Basic Computer Knowledge & Telephone Etiquette

Customer Service Experience Preferred

Logical Reasoning & Decision-Making Skills

Customer-Focused Approach

Virtual Interviews | Immediate Joiners Preferred | Permanent Prospect

Pay: ₹350,000.00 - ₹500,000.00 per year

Benefits :

- Provident Fund

Work Location: In person

📌 Support Associate (Voice) (Bengaluru)
🏢 Lyros technologies
📍 Bengaluru