About the Role : Grade Level (for internal use) : 07

Responsibilities : The associate will be part of a dynamic team, responsible for all onboarding, data research, and processing functions on the Loan Operations Team which primarily supports ClearPar users and their system functionality needs. In this position, you will gain exposure to an exciting financial market and interact daily with our clients of varying levels of seniority. This is an exciting prospect to learn about finance, banking, syndicated loan market, and Software as a Services (SAAS) technology. As an Associate, you are expected to support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity. These include but are not limited to guiding clients thru our interface, creation of Primary and Secondary trades, managing closing of trades, accurate reviewing of the documentation, timely execution of requests from clients and daily review and action of control and exception reports. Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA standards for processing and closure of primary and secondary par loan transactions and/or trades. You will be responsible for pro-actively identifying internal and external trade and system related issues effectively. This will also require the ability to work seamlessly with internal partners and management on resolution plans and/or additional escalations. Your ability to capture and channel user feedback through proper communication and listening skills is imperative. You will be required to partner with leaders, peers, product associates, sales,



and relationship managers on required projects to service our clients and facilitate the continuous improvement of our products and services. You should be willing and able to cross train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients. What We’re Looking For : Positive, proactive attitude and ability to work well in team environment Fluent English speaking, reading, and writing abilities Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Ability to manage projects independently when required Customer service experience from any field is a plus! Basic Qualifications Bachelor’s Degree or equivalent work experience Must be able to handle stressful customer situations with patience and poise Ability to organize and prioritize complex issues and projects to completion Ability to think laterally, provide proper issue analyses, and question current processes Eager to learn with strong analytical and problem-solving abilities Proficient PC skills, especially in Microsoft Word and Excel Strong process improvement skills Preferred Qualifications Bachelor's degree (Finance, Economics, or related field preferred)



Work experience within the financial and/or syndicated loan industry Fresh graduates with strong interest in client management or operations can be considered Strong MS office (Word, Excel, PowerPoint) skills About S&P; Global Market Intelligence At S&P; Global Market Intelligence, a division of S&P; Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. What’s In It For You? Our Mission : Advancing Essential Intelligence. Our People : Our Values : Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits : We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P; Global. Our benefits include : Health & Wellness : Health care coverage designed for the mind and body. Adaptable Downtime : Generous time off helps keep you energized for your time on. Continuous Learning : Access a wealth of resources to grow your career and learn valuable current skills. Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contributio

📌 Associate (Gurugram)
🏢 sep global
📍 Gurugram