The Restaurant Steward/Waiter is responsible for providing excellent food and beverage service to guests, ensuring customer satisfaction, maintaining cleanliness, and supporting smooth restaurant operations.
Key Responsibilities
- Welcome guests warmly and assist them with seating.
- Present menus and explain dishes, beverages, and special offers.
- Take food and beverage orders accurately and communicate them to the kitchen.
- Serve food and drinks promptly and professionally.
- Ensure tables are clean, organized, and properly set at all times.
- Check on guests during dining to ensure satisfaction.
- Handle guest requests and complaints politely and efficiently.
- Clear tables and prepare them for the next guests.
- Maintain hygiene and cleanliness standards in the dining area.
- Coordinate with kitchen and bar staff for smooth service operations.
- Assist in opening and closing duties of the restaurant.
- Follow company SOPs, grooming standards, and safety regulations.
Required Skills & Qualifications
- Basic communication and customer service skills.
- Positive attitude and team-working ability.
- Ability to work in a fast-paced environment.
- Basic knowledge of food and beverage service.
- Good grooming and professional appearance.
- Flexibility to work shifts, weekends, and holidays.
Educational Qualification
- High school diploma or equivalent preferred.
- Hospitality training/certification is an advantage.
Experience
- Fresher or 6 Months
- 4 years of experience in restaurants, cafés, or hotels preferred.
Salary
As per company standards and experience.
Working Conditions
- Standing for long hours.
- Shift-based work including weekends and public holidays.