JLL supports the Whole You, personally and professionally.
Key ResponsibilitiesPlatform Expertise & Administration
Serve as the go-to expert for Corrigo system functionality, best practices, and troubleshooting
Configure and maintain Corrigo settings, workflows, and user permissions to align with operational requirements
Stay current on platform updates, new features, and industry best practices for facilities management technology
Monitor system performance and identify opportunities for optimization and process improvement
User Training & Support
Develop and deliver training programs for new users and ongoing education for existing users
Create and maintain comprehensive documentation, user guides, and quick reference materials
Provide frontline support for user questions, technical issues, and workflow challenges
Conduct regular office hours or support sessions to assist users and gather feedback
Change Management & Adoption
Champion platform adoption across teams and encourage consistent, proper system usage
Identify resistance points and develop strategies to increase user engagement
Communicate the value and benefits of the Corrigo platform to stakeholders at all levels
Collaborate with leadership to establish KPIs and measure platform adoption success
Process Optimization
Analyze current workflows and identify opportunities to leverage Corrigo capabilities more effectively
Work with operational teams to standardize processes and implement best-practice approaches
Configure automated workflows, alerts, and reporting to increase operational efficiency
Partner with vendors and service providers to ensure proper system integration and data exchange
Reporting & Analytics
Generate regular reports on work order metrics, vendor performance, and system utilization
Develop dashboards and analytics that provide actionable insights for decision-makers
Identify trends and patterns that inform strategic facilities management decisions
Present data-driven recommendations to improve service delivery and cost management
Stakeholder Collaboration
Act as liaison between end users, IT, and Corrigo platform administrators or vendor support
Gather user requirements and advocate for enhancements or customizations
Coordinate with property management teams, vendors, and contractors to ensure seamless operations
Participate in cross-functional meetings to represent Corrigo capabilities and requirements
QualificationsRequired : Bachelor in computer/Programming/Data
2+ years of hands-on experience with Corrigo or similar CMMS/CAFM platforms
Strong understanding of work order management, preventive maintenance, and vendor coordination processes
Excellent communication and training skills with ability to explain technical concepts to non-technical audiences
Proficiency in data analysis and reporting tools (Excel, Power BI, or similar)
Problem-solving mindset with ability to troubleshoot technical issues independently
Strong organizational skills and attention to detail
Preferred : Corrigo platform certification or equivalent training
Experience in change management or user adoption initiatives
Background in facilities management operations or property services
Familiarity with JLL systems and processes
Project management experience
Knowledge of integrations with other facilities management tools
CompetenciesTechnical aptitude and quick learner of new software systems
Customer service orientation with patience and empathy
Proactive and self-motivated with mínimal supervision required
Strong collaboration skills and team player mentality
Analytical thinking with data-driven decision-making approach
Adaptability to changing priorities and evolving technology
Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive perks package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcome
📌 Business Support, Corrigo Champion (Bengaluru)
🏢 JLL
📍 Bengaluru