Business Support, Corrigo Champion (Bengaluru)

Business Support, Corrigo Champion (Bengaluru)

28 Oct
|
JLL
|
Bengaluru

28 Oct

JLL

Bengaluru

JLL supports the Whole You, personally and professionally.

Key ResponsibilitiesPlatform Expertise & Administration

Serve as the go-to expert for Corrigo system functionality, best practices, and troubleshooting

Configure and maintain Corrigo settings, workflows, and user permissions to align with operational requirements

Stay current on platform updates, new features, and industry best practices for facilities management technology

Monitor system performance and identify opportunities for optimization and process improvement

User Training & Support

Develop and deliver training programs for new users and ongoing education for existing users

Create and maintain comprehensive documentation, user guides, and quick reference materials

Provide frontline support for user questions, technical issues, and workflow challenges

Conduct regular office hours or support sessions to assist users and gather feedback

Change Management & Adoption

Champion platform adoption across teams and encourage consistent, proper system usage

Identify resistance points and develop strategies to increase user engagement

Communicate the value and benefits of the Corrigo platform to stakeholders at all levels

Collaborate with leadership to establish KPIs and measure platform adoption success

Process Optimization

Analyze current workflows and identify opportunities to leverage Corrigo capabilities more effectively

Work with operational teams to standardize processes and implement best-practice approaches

Configure automated workflows, alerts, and reporting to increase operational efficiency

Partner with vendors and service providers to ensure proper system integration and data exchange

Reporting & Analytics

Generate regular reports on work order metrics, vendor performance, and system utilization





Develop dashboards and analytics that provide actionable insights for decision-makers

Identify trends and patterns that inform strategic facilities management decisions

Present data-driven recommendations to improve service delivery and cost management

Stakeholder Collaboration

Act as liaison between end users, IT, and Corrigo platform administrators or vendor support

Gather user requirements and advocate for enhancements or customizations

Coordinate with property management teams, vendors, and contractors to ensure seamless operations

Participate in cross-functional meetings to represent Corrigo capabilities and requirements

QualificationsRequired : Bachelor in computer/Programming/Data

2+ years of hands-on experience with Corrigo or similar CMMS/CAFM platforms

Strong understanding of work order management, preventive maintenance, and vendor coordination processes

Excellent communication and training skills with ability to explain technical concepts to non-technical audiences

Proficiency in data analysis and reporting tools (Excel, Power BI, or similar)

Problem-solving mindset with ability to troubleshoot technical issues independently

Strong organizational skills and attention to detail

Preferred : Corrigo platform certification or equivalent training

Experience in change management or user adoption initiatives

Background in facilities management operations or property services





Familiarity with JLL systems and processes

Project management experience

Knowledge of integrations with other facilities management tools

CompetenciesTechnical aptitude and quick learner of new software systems

Customer service orientation with patience and empathy

Proactive and self-motivated with mínimal supervision required

Strong collaboration skills and team player mentality

Analytical thinking with data-driven decision-making approach

Adaptability to changing priorities and evolving technology

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive perks package that prioritizes mental, physical and emotional health.

About JLL

- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcome

📌 Business Support, Corrigo Champion (Bengaluru)
🏢 JLL
📍 Bengaluru

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