As a Telemarketing Representative you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to make outbound calls, introduce our products/services, and create positive interactions with potential customers.
Key Responsibilities :
- Outbound Calls : Place outbound calls to potential customers to introduce them to our products/services and assess their needs.
- Customer Engagement : Engage with customers in a friendly and professional manner, addressing their inquiries and building rapport.
- Product Knowledge : Develop a basic understanding of our offerings to effectively communicate key features and advantages.
- Lead Qualification : Identify and qualify potential leads based on established criteria.
- Database Management :
Maintain accurate and updated records of customer information and interactions in the company's database.
- Follow-up : Conduct follow-up calls to nurture leads and provide additional information as needed.
- Team Collaboration : Collaborate with team members to share insights, strategies, and contribute to a positive working environment.
Qualifications :
- Excellent verbal communication skills.
- Positive attitude and a friendly, engaging phone demeanor.
- Basic computer skills.
- Ability to handle rejection and remain persistent in reaching goals.
- Previous telemarketing or customer service experience is a plus but not required.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Tellecaller (Pathankot)
🏢 JM masters
📍 Pathankot
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