Job Summary : We are looking for a friendly, enthusiastic, and results-driven Telecaller to join our team at VAlpha Academy. As a Telecaller, you will be responsible for making outbound calls to prospective students, providing them with information about our courses, and encouraging them to enroll in our programs. This role requires excellent communication skills and a passion for helping students achieve their educational goals.
Key Responsibilities :
- Make outbound calls to potential students and explain the courses offered by Alpha Academy.
- Follow up on leads from inquiries, referrals, or online registrations.
- Provide accurate information about course details, fees, schedules, and benefits.
- Assist students with the admission process, guiding them through the steps to register for courses.
- Answer questions from prospective students, addressing their concerns and providing information to help them make informed decisions.
- Meet daily and weekly call targets and sales goals.
- Maintain accurate and updated records of all interactions with students in the CRM system.
- Handle student objections professionally and strive to convert leads into enrollments.
- Provide feedback to the management team on student concerns and suggestions for improving services.
- Ensure that students have a positive experience during the enrollment process.
Skills and Qualifications :
- Strong communication and interpersonal skills.
- Previous experience in telecalling, sales, or customer service (preferred but not required).
- Ability to handle objections and convert leads into enrollments.
- A friendly and approachable attitude, with a focus on customer satisfaction.
- Basic computer skills and familiarity with CRM software.
- Ability to work independently and as part of a team.
- High school diploma or equivalent (Graduation preferred).
Advantages :
- Competitive salary with performance-based incentives.
- Opportunity for career growth and advancement.
- Friendly and supportive work environment.
- Training and development opportunities.
Job Types : Full-time, Part-time, Volunteer
Pay: ₹9,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Wanted Tele Caller Female Staff / Full Part Time (Kanchipuram)
🏢 Alpha academy
📍 Kanchipuram
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