- Welcome guests and visitors in a warm and professional manner
- Manage room check-ins and check-outs efficiently
- Verify reservations, assign rooms, and issue room keys
- Process payments and maintain accurate billing records
- Handle guest requests, concerns, and complaints promptly
- Coordinate with housekeeping and maintenance regarding room status
- Maintain accurate guest records in the property management system
- Ensure front desk area is clean, organized, and presentable
- Provide information about hotel services, amenities, and local attractions
Qualifications
- High school diploma or equivalent (Hospitality qualification preferred)
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Strong organizational and multitasking abilities
- Basic computer skills and familiarity with reservation systems
- Ability to work flexible shifts, including weekends and holidays
Experience Requirements
- Minimum 1-2 years of front desk or customer service experience preferred
- Experience in hospitality or hotel setting is an advantage
- Experience handling cash and card transactions
What We Offer
- Competitive salary
- Supportive team environment
- Opportunities for growth and development
- Health Insurance
- Meals provided
- Accommodation provided
How to Apply
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits :
- Food provided
Work Location: In person
📌 Front Office Executive (Kannur)
🏢 The Kannur Club
📍 Kannur
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