A Sales Coordinator is responsible for supporting the sales team by managing customer orders, coordinating with internal departments, ensuring smooth sales operations, and maintaining strong communication with clients.
Key Responsibilities :
- Coordinate and support day-to-day sales activities and operations.
- Handle customer inquiries, order processing, and follow-ups.
- Prepare sales reports, quotations, invoices, and documentation.
- Maintain accurate records of sales data, customer details, and transactions.
- Assist the sales team in achieving targets by providing administrative support.
- Coordinate with production, logistics, and dispatch teams to ensure timely delivery.
- Manage communication between clients and the internal sales department.
- Schedule meetings, prepare presentations, and support sales campaigns.
- Ensure customer satisfaction through efficient service and problem resolution.
Skills Required :
- Strong communication and coordination skills
- Knowledge of sales processes and customer handling
- Proficiency in MS Excel, ERP/CRM systems
- Organizational and multitasking ability
- Attention to detail and problem-solving skills