Key Responsibilities - Coordinate with the sales team to track leads, follow-ups, and closures. - Assist in preparing quotations, invoices, and sales documentation. - Handle customer calls and address queries related to products, pricing, and service requests. - Schedule and coordinate service visits with the technical/service team. - Maintain records of service requests, AMC schedules, warranty details, and customer interactions. - Support the sales team in pre-sales and post-sales activities. - Follow up with customers for payments, feedback, and pending documentation. - Prepare daily/weekly/monthly reports for sales and service activities. - Ensure timely closure of customer complaints and maintain high customer satisfaction. - Coordinate with logistics for order dispatches, deliveries, and returns (if any).



Required Skills & Qualifications - Bachelor’s degree (any stream preferred). - 1-3 years of experience in sales coordination, customer service, or admin roles. - Strong communication (verbal & written) and interpersonal skills. - Proficiency in MS Office (Excel, Word, PowerPoint). - Ability to multitask, prioritize, and work under mínimal supervision. - Customer-focused with positive problem-solving ability. - Experience in CRM or service management tools is an added advantage. Preferred (Good to Have) - Experience in the healthcare, medical devices, hearing aids, retail, or similar industries. - Knowledge of basic sales processes and service workflows. Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

📌 Sales & Service Coordinator (CBD Belapur)
🏢 ADAR Career
📍 CBD Belapur