- Develop and manage international customers and export business opportunities
- Generate new leads through online portals, trade fairs, and market research
- Handle export inquiries, quotations, and price negotiations
- Coordinate with production, dispatch, and logistics teams for timely delivery
- Maintain solid relationships with overseas clients and distributors
- Prepare and follow up on Proforma Invoices, Purchase Orders, and export documentation
- Monitor international market trends and competitor activities
- Achieve sales targets and business growth objectives
- Coordinate with freight forwarders and shipping agencies for export shipments
- Handle customer complaints and provide timely solutions
- Prepare sales reports, forecasts, and MIS reports for management
Required Skills :
- Strong communication and negotiation skills
- Knowledge of export sales and international business processes
- Understanding of Incoterms, export documentation, and logistics
- Good knowledge of MS Excel, ERP, CRM, or sales software
- Ability to manage international customer relationships