- Act as the primary point of contact for dealers and distributors.
- Handle inquiries related to pricing, product availability, dispatch schedules, and schemes.
- Maintain regular communication to ensure healthy business relationships.
- Assist in onboarding current dealers and distributors.
1. Order Processing & Execution
- Receive and process sales orders accurately.
- Coordinate with production and dispatch teams to ensure timely delivery.
- Track order status and update dealers/distributors accordingly.
- Ensure proper documentation (POs, invoices, delivery challans).
- Sales Support
- Support the sales team with quotations, proposals, and follow-ups.
- Prepare and share sales reports (daily/weekly/monthly).
- Monitor sales targets vs.
achievement and assist in tracking performance.
- Maintain updated sales database and CRM records.
- Scheme & Payment Coordination
- Communicate trade schemes and promotional offers to dealers.
- Coordinate with accounts for outstanding payments and reconciliations.
- Assist in resolving billing and credit note issues.
- Data Management & Reporting
- Prepare MIS reports for management.
- Maintain accurate records of orders, dispatches, payments, and inventory status.
- Analyze sales data to identify trends and gaps.